Your FAQs, Our Focus.

GlobalTA&HR offers HR management modules such as Employee Database, Leave Management, Claim Management, Payroll Management and Attendance. GlobalTA&HR's Employee Self-Service (ESS) Mobile App gives your employees and HR admins immediate access to perform HR-related tasks and submit requests on the go. It is also supported with a mobile app available on both Android and iOS devices, available on Google Playstore for Android devices, App Store for iOS devices and Huawei AppGallery for Huawei devices.

Yes. GlobalTA&HR is a cloud-based solution, and both the web and mobile versions can be accessed from anywhere with an Internet connection.

The application is compatible with Android version 5.0 and above, as well as IOS version 12 and above. It requires permissions for phone calls, photos and videos, check-in and check-out, location, and file access.

GlobalTA&HR has over 300 customers across more than 55 industries. More than 50,000 employees and HR professionals use GlobalTA&HR.

Easily! The quickest way is to Start a Free Trial, our friendly team will contact you within 24-48 hours to arrange for a tutorial session.

Start my free trial now

The free trial is made available for users for a duration of 2 months starting from the account creation date.

GlobalTA&HR has a fast-track implementation process that typically takes from 2 to 4 calendar weeks. This depends on the modules purchased, customization required, and the number of employees being onboarded.

There are no user or devices limitations.

To log in, you'll require your organization's URL, and login credentials (Employee Code, User Name, and Password). From there, you’ll be able to log in and access your company’s modern and powerful HR system from anywhere.

We make regular updates to the application and give all users notice in advance of any feature updates we make in advance, with release notes to tell you what has changed and how to use any new features we add. We make sure updates are fully tested and usually release every other month.

GlobalTA&HR is currently operational in English and Myanmar.

Yes, GlobalTA&HR company is based in Myanmar. It is based locally and supported by a team of dedicated consultants and customer support agents to help your company boost efficiency.

As a part of the installation and implementation process, our team provides onsite (or) online training to help your employees get familiar with the platform. We plan multiple sessions. There will be demos of all the modules picked by you. Our team answers your queries and resolves issues if any, at the earliest.

We have a comprehensive Service Level Agreement (SLA). GlobalTA&HR is an always on solution, available 24/7 from any device. Our wide range of help tools, including how to guides, FAQ’s and our comprehensive Customer Portal is also available anytime. Our live support hours are from 9:00 AM to 5:00 PM on Myanmar business days.

You can either send us email at service@globalta.com.mm or call us at +95 9940050500.

GlobalTA&HR has its data hosted on Amazon Web Services (AWS), the largest cloud provider in the world. It is a cloud infrastructure with multi-tier encryption. This means that data in the underlying storage is encrypted, as are the automated backups, snapshots and replicas.

Protecting the data you trust to GlobalTA&HR is our first priority. Our Security Statement has more detail about our specific practices.

GlobalTA&HR helps you make huge impact for a very competitive price. In fact, with packages starting as low as 300 MMK per employee per month, it is one of the lowest cost solutions on the market.

At GlobalTA&HR, we publish our prices on our website, so that you can easily work out what it’s going to cost.

You can check out the plans here.

Of course. If you are keen in seeing the product in person, contact our consultants at sales@globalta.com.mm or drop us a line at tel:+95 9940050500 (Ext 1001). We will arrange a demo session at your convenience and bring GlobalTA&HR closer to you. Do note that this is free of charge with absolutely no terms and conditions!

The purpose of User Level Management is to define and control user access to system features and employee data based on their roles and responsibilities.

The key features include Forms for User Level Management, User Level Control, and User Employee Access. It also has Access Permission Enhancements such as Menu List, User Level Permission, and Employee List Access.

You can grant access by using the Menu List feature and selecting the specific menus that you want to give access to for each user level.

It depends on the User Level Permission set by the administrator. They can control which user levels can be seen and managed by other user levels.

You can grant access through the Employee List Access feature, where you can choose the Permission Type (By Employee, By Department, By Company) and select the specific employees, departments, or companies that the user level can have access to.

HR User Levels require +Add User Level Control for Employee List access, while Administrator Levels have direct access to Permission Types.

You can create a new user level by using the User Level Control feature and selecting 'Assign Permissions' for login and menu access. Then, click 'Save' to create the new user level.

An Approver is an employee within your organization who is responsible for reviewing and approving various requests from other employees, such as attendance changes, leave requests, and overtime.

Approvers help to:

• Streamline the request approval process.
• Ensure compliance with company policies.

There are two main types of Approver assignments:

• Normal Level: This assigns a single approver directly to an employee.
• Multi-Level: This establishes a chain of approvers with different levels of responsibility.

A Final Approver has the ultimate authority to approve or deny a request within an approval group.

Delegated Transactions allow you to temporarily assign approval responsibility to another employee when a regular approver is unavailable.

Employee Group Transactions allow you to manage changes to approvers assigned to a group of employees.

There are two main sections for setting up Approvers:

• Normal Level Approver: Used for directly assigning individual approvers to employees. You can also designate Final Approvers for Normal Level assignments.
• Multi-Level Approver: Used for creating approval groups with multiple levels and assigning those groups to employees.

Navigate to "System" > "Approver Setting" and choose "Normal Level for Approver Assign" or "Multi Level for Approver Assign" depending on your needs.

• Go to "System" > "Approver Assign".
• Choose employees and click "Search".
• Click "Edit" under the "Action" column for the employee.
• Select the desired Approver(s).
• Click "Publish".

• Go to "System" > "Approver Assign".
• Locate employees using the provided options.
• Click "Edit" under the "Action" column for the employee.
• Select the desired Approver Group.
• Click "Publish".

Yes, ensure your approvers have the appropriate User Levels to access the necessary menus and functions for handling approvals. Refer to the User Level Control documentation for details.

• Approver documentation
• ULM documentation