Cashier Job Description

Cashier Job Description


The Cashier is an essential part of a successful business. The job description of a Cashier differs depending on the industry, but there are some core duties that most Cashiers take on.

About the Cashier Position

Our company is looking for a skilled and friendly Cashier ready to work with our customers. As a cashier, you’ll be responsible for getting customers checked out and making sure they have had a pleasant shopping experience. You’ll also be responsible for price-checking items and processing returns and refunds.

If you enjoy working with people and want to join a team that values their customers, we want to speak with you.

Cashier Responsibilities

  • Greet customers and provide them with friendly and helpful service
  • Operate scanners, cash registers, scales, and other electronics needed during the checkout process
  • Answer customer questions and assist as needed
  • Balance the cash register and generate reports as needed
  • Resolve complaints, including processing refunds and returns
  • Bag purchases as needed if a Bagger is not present
  • Familiarize yourself with and follow store procedures for coupons, gift cards, etc., and for the sale of alcohol and tobacco products
  • Maintain a neat and tidy workspace

Cashier Requirements

  • Previous experience working as a Cashier or other customer service position
  • Excellent customer service and communication skills
  • Basic math skills, including the ability to make change
  • Positive and friendly attitude
  • Strong organizational skills and the ability to multitask

Frequently Asked Questions

What makes a good Cashier?

A good Cashier provides prompt, friendly service to all customers as needed. Whether checking a customer out or assisting in resolving a complaint, a positive attitude is key to providing a good experience.

Who does a Cashier report to?

Usually, a Cashier reports to a Retail Manager.